Tuesday, September 6, 2011

Tuesday Tips: Family History Centers - Online Ordering of Microfilm starts NOW

On FamilySearch.org you will find a complete section devoted to "Online ordering and payment of microfilm and microfiche" A service provided by The Church of Jesus Christ of Latter-day Saints in Salt Lake City, Utah.

From our local Family History Center, Sacramento California - Ed Lucky

"Like all new endeavors, the move to Online Film Ordering has not been without it's bumps.  (Personally, we are always a bit skeptical of the promises made when they seem too good to be true.)  However, with a couple of major issues yet to be overcome, it has been a normal transition like anything new.  The system is very automated and also very slow.  That may be due to the high volume of users now on it.  The other issue is in the patron notification.  In a perfect world, the patron would be notified by email when their order ships and when it is received in the Center.  Right now that feature is attracting all our resources to get it to work correctly.  We believe perfection is possible...it just takes a bit longer than expected.  Soon we will look back on this time and give thanks because it works properly every time.Oh the joy of perfection.
To view a demonstration of the ON-LINE FILM ORDERING and print out a handout, click on the following link:

Online Ordering Training Materials

The Family History Center in Sacramento is willing to give a presentation to any group about the Online Ordering Process. Ask for Ed and Linda Lucky

Phone:  (916) 487-2090

Monday           10am—4:00pm
Tuesday           10am—9:00pm
Wednesday     10am—6:30pm
Thursday         10am—9:00pm
 Friday             10am—4:00pm

The Center is closed :
· Memorial Day
· Independence Day
· Labor Day
· Thanksgiving Week
· Two week-Christmas/New Years Holiday

Questions or Comments?
E-mail us at SacRegFHC@gmail.com

posted by Sandra Gardner Benward for Tuesday Tips

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